Job Description (JD)
| Nama Program | JAMINAN KUALITI INDUSTRI [M712-014-5:2024] |
|---|---|
| Kod CU | M712-014-5:2024-C01 |
| Competency | Core |
| Tajuk CU | Establish customer requirement. |
| Penerangan CU | Establish customer requirement describes competency in developing customer requirements for process/products/ services which help regulate, maintain and control the quality of a products or service, ensuring consistency and meeting customer requirements. The person who is competent in this CU should be able to identify customer needs and specification, evaluate operational and technical capability as well as produce customer requirement report. The outcome of this CU is a smoother and more effective product development lifecycle which generated from a solid foundation for the entire development journey, ultimately resulting in a product that aligns with customer needs, is delivered on time, and meets high standards of quality. |
| Tempoh Latihan | 80 |
| Objektif Pembelajaran | The learning objective of this competency are to enable the trainees to create customer requirement for processes, goods, and services contributes to maintaining quality standards, guaranteeing consistency, and satisfying customer needs. Upon completion of this competency unit, trainees should be able to: 1. Identify customer needs and specification. 2. Evaluate operational and technical capability. 3. Produce customer requirement report. |
| Pra-Syarat | - |