Job Description (JD)
| Nama Program | PENYELIAAN OPERASI PENGANGKUTAN DARAT [TP-330-3:2014] |
|---|---|
| Kod CU | TP-330-3:2014-C02 |
| Competency | Core |
| Tajuk CU | LAND TRANSPORTATION TICKET SALES HANDLING |
| Penerangan CU | Ticket Sales Handling is the competency in selling land transportation ticket according to customer itinerary and needs. The person who is competent in this CU shall be able to inspect vehicle physical condition, verify load status, ensure safety & health requirement compliance, perform vehicle deployment and prepare fleet arrangement report. The outcome of this competency is to enable trainee to perform ticket sales according to customer requirements & company’s SOP |
| Tempoh Latihan | 176 |
| Objektif Pembelajaran | The outcome of this competency is to enable trainee to perform ticket sales according to customer requirements & company’s SOP. Upon completion of this competency unit, trainees will be able to:- 1. Identify ticket sales requirement 2. Carry out ticket sales 3. Carry out voucher redemption 4. Carry out refund process 5. Reconcile ticket sales, voucher and refund |
| Pra-Syarat | 0 |