Job Description (JD)
| Nama Program | JUALAN KENDERAAN & SOKONGAN [TP-312-1:2014] |
|---|---|
| Kod CU | TP-312-1:2014-C05 |
| Competency | Core |
| Tajuk CU | SALES PROCESS FLOW ACTIVITIES |
| Penerangan CU | Sales process flow is a proven analytical and communication tool intended to help improve existing processes or to implement a new process-driven structure in order to improve sales. The person who is competent in sales process flow shall be able to recommend product models, perform product sales activities, process Vehicle Sales Order (VSO), register customer vehicle, inspect vehicle before delivery, deliver customer vehicle, and follow up post-delivery. The outcome of this competency is to create a graphic and textual representation of the steps being used to support the sales organization. |
| Tempoh Latihan | 30 |
| Objektif Pembelajaran | The outcome of this competency is to create a graphic and textual representation of the steps being used to support the sales organization. The personnel who are to be competent in this competency must in prior have the following competencies: 1. Recommend product models 2. Perform product sales activities 3. Process Vehicle Sales Order (VSO) 4. Register customer vehicle 5. Inspect vehicle before delivery 6. Deliver customer vehicle 7. Follow up post-delivery |
| Pra-Syarat | 0 |