Job Description (JD)
| Nama Program | Support Customer Engagement Lead [IT-102-3:2013] |
|---|---|
| Kod CU | IT-102-3:2013-C03 |
| Competency | Core |
| Tajuk CU | TRAINING BASIC MANAGEMENT |
| Penerangan CU | This Competency Unit title describes the competency in Basic Training Management. He / She is responsible in preparing training and development strategy, executing action plan and talent development plan, preparing budget, coordinating external resources, implementing change management and improving training performances. The person who is competent in this CU shall be able to conduct training and development communication sessions, manage learning and development, develop high potential, implement change management and improve training and development performances. The outcome of this competency is to manage training activities and performing both strategic and administrative aspects of training as well as practical guidance for the planning and delivery of learning and development activities. |
| Tempoh Latihan | 60 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to manage training activities and performing both strategic and administrative aspects of training as well as practical guidance for the planning and delivery of learning and development activities. Upon completion of this competency unit, trainees will be able to:- Conduct training and development communication sessions Manage training and development Develop high potential people Implement change management for training and development Improve training and development performance |
| Pra-Syarat | 0 |